Are you ready to dive into the heart of software support and be the superhero our clients need? We're seeking a full-time Support Analyst as a direct hire to join our esteemed client's team in Clifton Park, NY. If you're passionate about providing top-notch service, thrive in a supportive environment, and have a hunger for continual growth and learning, this role is tailor-made for you!

Why Choose The Role?

At our client’s company, integrity isn't just a buzzword; it's the cornerstone of their corporate culture. They value their employees as their greatest asset and strive to make their office  a workplace where you can thrive. Enjoy perks like 100% employer-sponsored healthcare plans, generous paid time off, including holidays and volunteer time, an employer-match IRA program, and more!

Support Analyst Responsibilities:

As a Support Analyst, you'll be at the forefront of our client interactions, providing first-line support with a smile. Your day-to-day will involve collaborating with clients to understand their needs, analyzing existing systems to offer effective solutions, reviewing custom and standard software code, and tackling data issues with both manual finesse and programming prowess. You'll be the guiding light, providing clear instructions to clients and ensuring that issues are resolved promptly and satisfactorily.

 Support Analyst Preferred Skill Set:

• Basic Business Acumen: A foundational understanding of business operations will be advantageous.


• Process Support Proficiency: Ability to support client processes and streamline operations.


• Software Development Savvy: Proficiency in coding software solutions in a database environment will set you apart.

 How To Apply

To apply for the role of Support Analyst at our esteemed Clifton Park, NY location, simply send your resume to jmarin@integratedstaffingcorp.com. Craft a compelling resume that showcases your passion for providing exceptional support, your knack for problem-solving, and your eagerness to learn and grow. Be sure to highlight any relevant experience in software support, programming, and customer service. We're eagerly awaiting your application to join our dynamic team and embark on an exciting journey of innovation and excellence!

Ready to embark on an exhilarating journey with a team that values your skills and fosters your growth?

Integrated Staffing values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Integrated Staffing will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Integrated Staffing: Staffing solutions that exceed expectations and build relationships.

• Service Orientation: You genuinely enjoy helping people and thrive on providing exceptional support.


• Ability to Learn: Dive headfirst into understanding our software, client processes, database intricacies, and programming languages. Don't worry; we'll provide the training!


• Great Communication: Clear, concise communication skills, both verbal and written, are a must.


• Multitasking Maven: Juggling multiple tasks and handling interruptions is second nature to you.


• Follow-through: You're committed to seeing every issue through to resolution, no matter what it takes.


• Critical Thinking: You excel at dissecting complex problems, identifying root causes, and crafting innovative solutions.